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Cookies Policy


This Cookie Policy provides information in respect to the use of Cookies and Similar Technologies by the website(s) and/or any mobile application operated by or on behalf of Volkswagen Bank GmbH (we” or “us”) and/or its affiliated companies(“Website”). We will also describe what options you may have regarding Cookies & Similar Technologies. This Cookie Policy forms part and is incorporated into the terms of use of the Website and may be subject to amendments from time to time. You are advised to check our Cookie Policy regularly to be informed of any updates. Relevant notifications on substantial amendments may also be displayed on our site. By visiting the Website, you agree to accept any changes made to this Policy.




Cookies are small text files —usually consisting of letters and numbers—stored on your device by a website server.

Cookies are distinguished in “Session Cookies” and “Persistent Cookies” depending on the time they remain stored on your device. “Session cookies” are stored on your device at the time you visit a website and are deleted automatically after you close your browser. “Persistent cookies” are stored on your device at the time you visit a website and remain stored after you close your browser. Persistent cookies will be activated again automatically when you open your browser and browse the internet.

First and third-party cookies– Whether a cookie is “first” or “third” party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie.




We use cookies to give you the best browsing experience possible.  Certain cookies are technically necessary in order for the Website to operate properly. Other cookies are used to perform functions like advertising, obtaining statistics (i.e. how many site visitors view certain pages on our Website or receive our advertisements when visiting other websites) and facilitating your interaction with social networks.

We and/or third parties providing services on behalf of us classify cookies in the following categories.




These cookies are absolutely necessary in order to provide you the requested services through the Website. These are essential to enable you to visit our Website and use its features properly. Basic functions such as the following rely on these key cookies:

•                         staying logged into our Website;

•                         remembering any personal information, you insert at the Website to contact us through our site or to execute online payment of insurance premiums

•                         in general, providing services and information to you upon your request. 



Cookie Name




Remember visitor closed cookie policy banner. Is set when visitors closes banner. 

1 Year


Remember visitor closed tls banner. Is set when visitors closes banner or tls warning is not necessary.

30 Days


Adobe Optin Cookie

1 Year

Stores user optin cookie preferences




These cookies collect information on how users use the Website, in order to enable us to update and improve our Website and visitor experience. These cookies do not collect information that identifies a visitor. Such cookies collect information, in respect of:


·        pages that users visit more often;

·        products and services which are of more interest;

·        advertisements or offers that users have viewed;

·        links that users have followed;

·        error messages that users may receive while browsing the Website, etc.


Cookie Name




Adobe Analytics Cookie

2 Years

Contains a copy of the Experience Cloud ID (ECID) or MID. The MID is stored in a key-value pair that follows this syntax, s_ecid=MCMID


Unique visitor IDs used by Experience Cloud Solutions.

2 Years


Adobe Analytics Cookie


This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True")


Adobe Analytics Cookie


This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user


Adobe Analytics Cookie

2 Years

Unique visitor ID time/date stamp


Adobe Analytics Cookie

5 Years

Fallback unique visitor ID time/date stamp


Adobe Cookie to check, if cookies could be set or not





We use third party cookies on our site to serve you with advertisements that we believe are relevant to you and your interests. You may see these advertisements on our site and on other sites that you visit on any of your devices where you’ve accepted marketing cookies.


Cookie Name




Track EWBS and APID campaigns. Is set when visitor access website the first time via external campaign link with campaign ID parameter (AD banner, affiliate links, etc).

30 Days


Campaign Tracking from Google, Volkswagen or other partners.  



Campaign Tracking APID.

90 Days


Campaign Tracking VWFS

1 Year

ads/ga-audiences Google   Session




These cookies record your visit to our site, the pages you've visited, and the links you've followed. We will use this information to make our site and the ads displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

On our website we use Adobe Target, a web analysis service from Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (hereinafter: “Adobe”). In this context, pseudonymised usage profiles are created and cookies are used to enable tests of our site and to offer you the appropriate content when you visit our website again.

The information generated by the cookie about your use of our website is transmitted to an Adobe server in London, England and stored there. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Adobe data.

You can prevent the collection of the data generated by the cookie and related to your use of the website by clicking on the collection by Adobe Target link disagree. An opt-out cookie is set which prevents the loading of pixels and the transmission of personal data by cookies. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

You can find more information on data protection in connection with Adobe Target here.

Cookie Name




Adobe Target Cookie

2 weeks



Except for your choices concerning Cookies, which are made available in our website, you can control and manage cookies through the settings of the web browser you use. Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. You can enable or disable the storage of cookies on your device by changing the settings of your browser at any time. You can also set your browser to inform you before a cookie is stored on your device or follow your browser’s instructions to delete cookies already stored. If you use various devices, you have to adjust your preferred browser settings in respect to cookies at each one of your devices. If you choose to disable all cookies, you may not be able to fully experience the interactive features of our Website or receive our services via our Website. Specifically for the performance cookies we use (Adobe Analytics), they can be controlled through their data protection options (


Deleting cookies does not delete Flash objects. You can learn more about Flash objects including how to control and disable them on the Adobe website. You can find additional information on cookies and similar technologies used on various websites through your browser or other internet resources.


To manage cookies via your browser, click the following links to be directed to your browser’s instructions:


Microsoft Windows Explorer

Mozilla Firefox

Google Chrome

Apple Safari


You can learn more about cookies and the following third-party websites:

·        AllAboutCookies:

·        Cookiepedia:




Pixel tags, web beacons, embedded script and clear GIFs (graphics interchange format) are tiny files used to monitor navigation on a website and may be used with cookies. Flash objects (local shared objects) are small files stored on your device by a website using Adobe’s Flash player technology.


Web beacons and embedded scripts


Web beacons and embedded scripts are other technologies that we use in our websites, as well as in some of our emails and ads.

Web beacons (or “tags”) are bits of programming code included in web pages, emails, and ads that notify us, and/or third parties providing services on behalf of us, when those web pages, emails, or ads have been viewed or clicked on.

Embedded scripts are bits of programming code included within some of our web pages that measure how you use those web pages, such as which links you click. We use this information to improve our websites, tailor our Website to your likely interests, and conduct market research. You may be able to turn off scripting functionality, such as JavaScript, within your browser (please refer to your browser’s help function). Note that if you disable scripting functionality, our Website may not function properly.



We are committed to good privacy practices. For more information about our approach to privacy see our Privacy Policy.



If you have any questions about how we use Cookies, you can contact us using the information set forth below. Please include your contact information and a detailed description of Cookie concern.


Contact details

Volkswagen Bank GmbH

Vouliagmenis Avenue 409 Α

16346, Ilioupoli, Attiki


This Notice updates and supersedes previous versions. We may change this Notice at any time. The “LAST UPDATED” section at the bottom of this page lists when this Notice was last revised. Any changes to this Notice will become effective when we make the revised Notice available on or through the Sites.

Document Review

This document is periodically reviewed, where necessary, by the Data Protection Officer in accordance with the Data Protection Policy.

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